FREQUENTLY ASKED QUESTIONS

We are traveling as a family, are we allowed to stay in one room?

Due to limited size of our rooms, we are only allowed to accept maximum of (2) persons per room

(Must be immediate family or from the same household)

My flight arrives early in the morning, can I check in already?

Standard check-in time of 2PM shall be followed

For early arrivals, room must be booked one day ahead

Do you offer airport transfers?

We arrange airport transfer with additional fees. Please contact us if you wish to arrange.

Are food deliveries allowed? Is room service available?

Outside food delivery such as GRAB, GRABFOOD, FOODPANDA are allowed on cashless transactions only

Room service - Limited

Do you have smoking rooms / floors?

Designated Smoking Area is available. Smoking inside the room is strictly not allowed.

Is in-room WiFi available?

Yes, available at an acceptable internet speed good for web browsing and streaming