FREQUENTLY ASKED QUESTIONS

My flight arrives early in the morning, can I check in already?

Standard check-in time of 2PM shall be followed

For early arrivals, room must be booked one day ahead.

Do you have free airport shuttle?

No, but we arrange private transfers with additional fees. Please contact us if you wish to arrange.

What is your child policy?

Up to (2) children age 12 years below, free of charge in accommodation, bed share, no breakfast.

Are food deliveries allowed? Is room service available?

Outside food delivery such as GRAB, GRABFOOD, FOODPANDA are allowed.

Room service is also available. Limited hours.

Do you have smoking rooms / floors?

Designated Smoking Area is available. Smoking inside the room is strictly not allowed.

Is in-room WiFi available?

Yes, available at an acceptable internet speed good for web browsing and streaming.

Are pets allowed?

No, pets are not allowed at this time.