CANCELLATION & NO-SHOW POLICIES:

• [Standard] cancellation is free of charge up to 3 days prior to the date of arrival, after this time, a cancellation fee equivalent to (1) full night stay shall be charged.
• Some rates are NON-REFUNDABLE, please read the cancellation and deposit policy applicable as you make your reservation online
• No Show - 100% of the total reservation cost
• Shortened Stay/Early Departure is considered as Late Cancellation – fees apply
• Appropriate fees will be charged to the credit card provided as guarantee or the deposit will be forfeited.
• In the event that the company guarantees room bookings, the fee will be billed to the company for settlement.

ARRIVAL & DEPARTURE POLICY:

Check-in: 1400H

Check-out: 1200H

EARLY CHECK-IN / LATE CHECK-OUT: Subject to availability

• Early Check in and Late Check out fees apply

AIRPORT TRANSFERS: Advance booking is required

Sedan                     Php2100N per way 

SUV/AUV                Php2100N per way

Van                         Php2500N per way  

SECURITY DEPOSIT: Php 2000 per stay; Refundable at check out if no damage or incidental is incurred during stay.

SMOKING POLICY: All rooms are non-smoking. Penalty fee is USD300.

PHOTO/VIDEOSHOOT POLICY: Please note that the hotel will not accept wedding related bookings such as bridal shower, stag parties and photoshoots booked on the hotel's website or any third party agency. Please contact marketing@hotelceleste.ph to inquire more about Photo/Video requirement and pricing.

Thank you for choosing Hotel Céleste.